Shipping Policy

1. Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• In case of high order volume, processing may be slightly delayed.

2. Shipping Time

• Estimated delivery time is 4–8 business days, depending on your location.
• Remote or rural areas may require additional delivery time.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.
• Any ongoing offers such as free shipping will be clearly mentioned during purchase.

4. Packaging

• All products, including figurines, deity dolls, showpieces, and planters, are carefully packed using protective materials to minimize damage during transit.

5. Order Tracking

• Once your order is shipped, a tracking ID and details will be shared via email or SMS.
• You can use this information to track your shipment status.

6. Delivery Issues

• Ensure that the shipping address and contact details provided are accurate.
• If delivery fails due to incorrect information or unavailability, re-shipping charges may apply.

7. Damaged or Lost Shipments

• If your package arrives damaged, report it within 48 hours of delivery with proper photos/videos.
• In case of lost shipments, support will be provided after verification with the courier partner.

8. Delays

• Delivery timelines may be affected by factors beyond control such as weather conditions, courier delays, or unforeseen circumstances.
• Efforts will be made to keep you informed in such cases.

9. Contact for Shipping Support

For any shipping-related queries, contact:

taruntyagi954@gmail.com